HRSI Has my title-need help to contact them?????

[s***@gmail.com]

Does anyone know how to get in touch with HRSI in
Elmhurst, IL???? or any other branch???
They have my title on my seaDoo and I need them to sign off
as it has been paid for over three years. I cannot get the title
until they sign a release.
Can anyone help, I do not have those payment statements or
any documentation from them anymore.
Dream718

I have my title on my Seadoo I had to send of to get it but they also put a first lien on it never heard of them HRSI 577 Lamont Rd Elmhurst IL. I need a lien holder release also but I have no number to contact these people. My Seadoo is 18 years old.

Susie

[s***@gmail.com]

Susie, did you ever get into contact with HRSI? I have an issue with a 1st lien on an ATV that wasn't taken off when I paid it off. If you did, can I get the contact info that you used?

Thanks,

John S.

[m***@gmail.com]

Does anyone know how to get in touch with HRSI in
Elmhurst, IL???? or any other branch???
They have my title on my seaDoo and I need them to sign off
as it has been paid for over three years. I cannot get the title
until they sign a release.
Can anyone help, I do not have those payment statements or
any documentation from them anymore.
Dream718

Hello everyone,

I am having the same problem with HRSI. They never release themselves from the title. My seaDoo were paid off in 2010 and I have a potential buying; however, they can not register because HRSI is still the lien holder on the title. I tried to contact them by telephone and they no longer exist. I reside in California and I'm in desperate help.
Does anyone know how can I obtain more information or how I can proceed to remove HRSI from the title.
Thank you
Marie M.

[p***@gmail.com]

I just read that household bank is the successor to HRSI, I'm trying to purchase jet skis from a previous owner and have the same problems in California. Lol

[p***@gmail.com]

I just talk to an agent with capital 1. It is also connected with household bank. Call 1 800 252 5265
Hopefully this helps us as I'm still in process.

[s***@gmail.com]

Have you resolved this issue. Im having the same problems

[k***@gmail.com]

Post by s***@gmail.com
Have you resolved this issue. Im having the same problems

I just called 1-800-252-5265 to obtain my title on my Jetski that HRSI never sent me. Capital 1 is affiliated, they have advised me to do the following:

1) fax to 800-695-1772
2) show name, address, phone #
3) Complete VIN#
4) DMV registration, if possible

[a***@earthlink.net]

Did they ever send you title?

[p***@gmail.com]

I gave up on it for a while. Now I just called Capital One last week. They gave me a email so I could try to resolve things that way. Apparently there email does not work. surprising!! I have also read faxed all the information that is supposedly required to get the lien release. At this point I am just waiting to see what happens and will continue to bother them.

[r***@gmail.com]

Post by k***@gmail.com

Post by s***@gmail.com
Have you resolved this issue. Im having the same problems

1) fax to 800-695-1772
2) show name, address, phone #
3) Complete VIN#
4) DMV registration, if possible

HI Im having the same PROBLEM with HRSI. They gave me the fax number and Addresse and it been over thirty days and I still have not heard a thing fron them at all. I even called Capital one and they gave me the same round. DOSE ANY ONE HAVE ANY INFORMATION ON HOW THEY resolved there title lien satisfied please get back at me ***@yahoo.com thanks

[j***@gmail.com]

I am having the same problem in Ca. Have to go the DMV and get a former and send it certified to HRSI and bring it back to the DMV when it gets returned.

[c***@gmail.com]

Post by k***@gmail.com

Post by s***@gmail.com
Have you resolved this issue. Im having the same problems

1) fax to 800-695-1772
2) show name, address, phone #
3) Complete VIN#
4) DMV registration, if possible

I just did as well. it seems to be correct, many thanks

[w***@gmail.com]

Post by c***@gmail.com

Post by k***@gmail.com

Post by s***@gmail.com
Have you resolved this issue. Im having the same problems

1) fax to 800-695-1772
2) show name, address, phone #
3) Complete VIN#
4) DMV registration, if possible

I just did as well. it seems to be correct, many thanks

I contacted the 1-800-252-5265 number as well in order to receive my title. I just wanted to confirm that the information above is correct and thank you for the assistance by posting this for people to have available.

[p***@yahoo.com]

Post by m***@gmail.com

Does anyone know how to get in touch with HRSI in
Elmhurst, IL???? or any other branch???
They have my title on my seaDoo and I need them to sign off
as it has been paid for over three years. I cannot get the title
until they sign a release.
Can anyone help, I do not have those payment statements or
any documentation from them anymore.
Dream718

Hello everyone,
I am having the same problem with HRSI. They never release themselves from the title. My seaDoo were paid off in 2010 and I have a potential buying; however, they can not register because HRSI is still the lien holder on the title. I tried to contact them by telephone and they no longer exist. I reside in California and I'm in desperate help.
Does anyone know how can I obtain more information or how I can proceed to remove HRSI from the title.
Thank you
Marie M.

Did you ever get in touch with the bank? It is actually a nightmare! I can't get anything from anyone.

[j***@gmail.com]

Does anyone know how to get in touch with HRSI in
Elmhurst, IL???? or any other branch???
They have my title on my seaDoo and I need them to sign off
as it has been paid for over three years. I cannot get the title
until they sign a release.
Can anyone help, I do not have those payment statements or
any documentation from them anymore.
Dream718

So I am in on this game too. Title less (held by HRSI Revolving Funding) Yamaha motorcycle 1999. YIKEs DMV in VA says I have to put it up for Auction for 30 days to go the "abandoned" route.

I am faxing info I have to the number Kaitly has below as recommended by Cap One. Will try to keep site posted of outcome.

[s***@gmail.com]

Can anyone advise me on how to get my title from HRSI? We have a 99 KAWASAKI purchased through HSBC.

[r***@gmail.com]

Does anyone know how to get in touch with HRSI in
Elmhurst, IL???? or any other branch???
They have my title on my seaDoo and I need them to sign off
as it has been paid for over three years. I cannot get the title
until they sign a release.
Can anyone help, I do not have those payment statements or
any documentation from them anymore.
Dream718

[e***@gmail.com]

Does anyone know how to get in touch with HRSI in
Elmhurst, IL???? or any other branch???
They have my title on my seaDoo and I need them to sign off
as it has been paid for over three years. I cannot get the title
until they sign a release.
Can anyone help, I do not have those payment statements or
any documentation from them anymore.
Dream718

Hi did you ever get any answers? I bought a Yamaha Grizzly Quad from some people in Cal. and they also cannot get the title from HRSI. I contacted Capital One and the gentleman gave me an address to mail my information to: Capital One
Attn: Titles Dept.
3800 Golf Rd.
Rolling Meadows IL. 60008
But no phone number.

[d***@idt.net]

Post by e***@gmail.com

Does anyone know how to get in touch with HRSI in
Elmhurst, IL???? or any other branch???
They have my title on my seaDoo and I need them to sign off
as it has been paid for over three years. I cannot get the title
until they sign a release.
Can anyone help, I do not have those payment statements or
any documentation from them anymore.
Dream718

Hi did you ever get any answers? I bought a Yamaha Grizzly Quad from some people in Cal. and they also cannot get the title from HRSI. I contacted Capital One and the gentleman gave me an address to mail my information to: Capital One
Attn: Titles Dept.
3800 Golf Rd.
Rolling Meadows IL. 60008
But no phone number.

I just ran into the same issue. The guy I bought it from swears he paid it off but can't find the paperwork, just the title that says LIEN on it. Has anybody had any luck? If yes, how long did it take them to research and get back to you?

[d***@idt.net]

Post by d***@idt.net

Post by e***@gmail.com

Does anyone know how to get in touch with HRSI in
Elmhurst, IL???? or any other branch???
They have my title on my seaDoo and I need them to sign off
as it has been paid for over three years. I cannot get the title
until they sign a release.
Can anyone help, I do not have those payment statements or
any documentation from them anymore.
Dream718

Hi did you ever get any answers? I bought a Yamaha Grizzly Quad from some people in Cal. and they also cannot get the title from HRSI. I contacted Capital One and the gentleman gave me an address to mail my information to: Capital One
Attn: Titles Dept.
3800 Golf Rd.
Rolling Meadows IL. 60008
But no phone number.

I just ran into the same issue. The guy I bought it from swears he paid it off but can't find the paperwork, just the title that says LIEN on it. Has anybody had any luck? If yes, how long did it take them to research and get back to you?

By the way, if you need to do this, fax a copy of your title or the Vin to Capital One - 800-308-6976. Make sure to include your contact info, phone # and email.

[j***@gmail.com]

What a run around! Has anyone had success getting their titles???

[v***@gmail.com]

Hi has anyone had any luck getting their release on their lein?

Post by j***@gmail.com
What a run around! Has anyone had success getting their titles???

[j***@gmail.com]

Post by v***@gmail.com
Hi has anyone had any luck getting their release on their lein?

Post by j***@gmail.com
What a run around! Has anyone had success getting their titles???

Thanks everyone, I faxed to both 800 numbers on here for a 93 bombardier. I have a couple of these title issues going and on the Honda through Honda financing which is definitely the WORSE EVER>>>DON"T EVER USE THEM..... CA DMV says if you can't get it, mail a copy certified so it is signed for. Wait 30 days if nothing back take it in to DMV (if you get it back unopened, don't open it) along with a title bond $100 or so and they will remove the lien holder for you. good luck....my 30 days for this one starts tomorrow

[m***@aol.com]

Does anyone know how to get in touch with HRSI in
Elmhurst, IL???? or any other branch???
They have my title on my seaDoo and I need them to sign off
as it has been paid for over three years. I cannot get the title
until they sign a release.
Can anyone help, I do not have those payment statements or
any documentation from them anymore.
Dream718

I have the same problem with a 1996 SeaDoo SPX. Want to sell it, but HRSI never released the lien. Sent them a Satisfaction of Lien form to sign and return to their address as listed with the State of Florida when they liened it 20 years ago. Mail just came back markied "Not Deliverable as addressed-unable to forward" The address back then was PO Box 904 in Wood Dale, IL. Does anyone have a correct address for them?
Mouthpiece6916

[a***@gmail.com]

Post by m***@aol.com

Does anyone know how to get in touch with HRSI in
Elmhurst, IL???? or any other branch???
They have my title on my seaDoo and I need them to sign off
as it has been paid for over three years. I cannot get the title
until they sign a release.
Can anyone help, I do not have those payment statements or
any documentation from them anymore.
Dream718

I have the same problem with a 1996 SeaDoo SPX. Want to sell it, but HRSI never released the lien. Sent them a Satisfaction of Lien form to sign and return to their address as listed with the State of Florida when they liened it 20 years ago. Mail just came back markied "Not Deliverable as addressed-unable to forward" The address back then was PO Box 904 in Wood Dale, IL. Does anyone have a correct address for them?
Mouthpiece6916

Hi, I live in CA. I sent my lien release to Capital One. They completed the form and returned it with a notice that they purchased HSBC. I went to the DMV to process the lien release, they would not accept it because the registration says HSRI and Capital Ones paperwork does not. I called the number for the Title Specialist with Capital One on the lien release, it is not Capital One's number. This has been a nightmare!!!

[c***@gmail.com]

I just called 1-800-252-5265 and they gave me the fax # of 1-800-695-1772. You need to request a "Same as" letter. This will explain to DMV that Capital One is the same as HRSI. Also request a lien release letter that shows the lien has been released on the title. You need to send your name, address, phone number, complete VIN and a copy of your sales document, registration or print out from DMV.
I haven't done this yet, but the lady seemed to know what she was talking about, so hoping it works!
Also, she said it takes about 30 days, but after 7-10 business days you can call them & they can have a supervisor check into the status of your request.

[c***@gmail.com]

Thank you! I faxed everything you said, and received my lien release. Also capital one sent a letter explaining how they are now in charge of hrsi. It took 11 days to get it in the mail.

[J***@rentershq.com]

I just got told the same thing today from Ca DMV. Bought a bike but lost the title in an evac for the KARR Fire. DMV not helpful at all. Now I see all these posts and I’m descouraged now.

[j***@gmail.com]

I'm about to send a fax to Capital One using info listed above. Looks like it worked for some people. Will update if successful.

[j***@gmail.com]

Post by j***@gmail.com
I'm about to send a fax to Capital One using info listed above. Looks like it worked for some people. Will update if successful.

IT WORKED. I just sent the fax and in about a week, I received the documents I needed. It was very simple and easy to do. I'm glad I found this

[l***@live.com]

I have the same situation as all of you do. I received a letter from capital One stating that they were the same as HSBC. Will capital one sent me a letter stating they are the same as HRSI as well?

[j***@gmail.com]

yes. I had capital one write me a same as letter for HRSI. it took about a week

[d***@gmail.com]

Post by j***@gmail.com
yes. I had capital one write me a same as letter for HRSI. it took about a week

Just faxed it off...fingers crossed!!!

[j***@gmail.com]

Post by c***@gmail.com
I just called 1-800-252-5265 and they gave me the fax # of 1-800-695-1772. You need to request a "Same as" letter. This will explain to DMV that Capital One is the same as HRSI. Also request a lien release letter that shows the lien has been released on the title. You need to send your name, address, phone number, complete VIN and a copy of your sales document, registration or print out from DMV.
I haven't done this yet, but the lady seemed to know what she was talking about, so hoping it works!
Also, she said it takes about 30 days, but after 7-10 business days you can call them & they can have a supervisor check into the status of your request.

Thanks for this info. Going to try this now.

[c***@gmail.com]

I just called the 800-252-5265 number from above. THey are in charge of the titles for HSRI. Just have to mail or fax over the current title. Then call back to confirm receipt 3 buss days by fax or 10 by mail. Easy so far

[b***@gmail.com]

How can you mail or fax the current title if they haven't released it to you because they still show a lien on it? Previous owner of mine says he never received title, and I had to register my bike in the previous owner's name just to be able to ride until I get this sorted out.

[p***@gmail.com]

I am having the exact same problem with my sea doo...... I need the title... if you've received any info, I sure could use some help.

[j***@gmail.com]

Does anyone know how to get in touch with HRSI in
Elmhurst, IL???? or any other branch???
They have my title on my seaDoo and I need them to sign off
as it has been paid for over three years. I cannot get the title
until they sign a release.
Can anyone help, I do not have those payment statements or
any documentation from them anymore.
Dream718

I also have a 96 Seadoo GTI I purchased new and need to get the title. I'm almost there with the CA DMV - HRSI liens for PWC are held by HSBC. HSBC sent me the Notice of Lien Release. Auto Club said DMV will not accept it since there is no reference to HRSI. TI did get a copy of a reference to Household Bank FSB which actually took over the HRSI accounts, then HSBC took these over from Household Bank. I have an open call with them to update their notarized document with this HRSI - Household Bank connection (800-962-9705). BTW, those Seadoo's also have a recall for a faulty gastank that could leak and has had explosions... happy days!

[w***@gmail.com]

It worked for me and took about 9 days from faxing in to receiving letters. I called 800-252-5265 and it was automated and said Yamaha credit card company but I asked for “agent” and got a Capitol One rep. Told him what I needed and he advised to fax a letter to 800-695-1772 and include name, current address, phone number, VIN# and a registration or some dmv printout of vehicle. If new owner also include sales document or bill of sale. Here is basically exactly what I faxed.

Date

Attn: Titles Dept
4851 Cox Rd
Glen Allen, VA 23060

Hello, this is a request for a “same as letter” stating Capitol One is the same as HRSI and a “lien release letter”. Name and vehicle info below and a Dmv document to follow. Please send to

Name
Address
City state zip
Phone

VIN #

There is really no reason to call first except to verify this info. Hope it works for you too,
Good day and God Bless

[d***@gmail.com]

Post by w***@gmail.com
It worked for me and took about 9 days from faxing in to receiving letters. I called 800-252-5265 and it was automated and said Yamaha credit card company but I asked for “agent” and got a Capitol One rep. Told him what I needed and he advised to fax a letter to 800-695-1772 and include name, current address, phone number, VIN# and a registration or some dmv printout of vehicle. If new owner also include sales document or bill of sale. Here is basically exactly what I faxed.
Date
Attn: Titles Dept
4851 Cox Rd
Glen Allen, VA 23060
Hello, this is a request for a “same as letter” stating Capitol One is the same as HRSI and a “lien release letter”. Name and vehicle info below and a Dmv document to follow. Please send to
Name
Address
City state zip
Phone
VIN #
There is really no reason to call first except to verify this info. Hope it works for you too,
Good day and God Bless

I have gotten in contact with the bank and they are asking me to also provide an account number. I have no number that i can give from HSRI or Capitol one, have you encountered the same problem?

[l***@gmail.com]

Post by d***@gmail.com

Post by w***@gmail.com
It worked for me and took about 9 days from faxing in to receiving letters. I called 800-252-5265 and it was automated and said Yamaha credit card company but I asked for “agent” and got a Capitol One rep. Told him what I needed and he advised to fax a letter to 800-695-1772 and include name, current address, phone number, VIN# and a registration or some dmv printout of vehicle. If new owner also include sales document or bill of sale. Here is basically exactly what I faxed.
Date
Attn: Titles Dept
4851 Cox Rd
Glen Allen, VA 23060
Hello, this is a request for a “same as letter” stating Capitol One is the same as HRSI and a “lien release letter”. Name and vehicle info below and a Dmv document to follow. Please send to
Name
Address
City state zip
Phone
VIN #
There is really no reason to call first except to verify this info. Hope it works for you too,
Good day and God Bless

I have gotten in contact with the bank and they are asking me to also provide an account number. I have no number that i can give from HSRI or Capitol one, have you encountered the same problem?

I have just been through this mess with HRSI. I won't bore you with the details but the net net is HSBC owns all titles for HRSI. If you send an email to ***@us.hsbc.com with the following they will send you a letter releasing their lien.

To Whom It May Concern,

In (yr) I purchased a Sea Doo and financed it with HRSI. HSBC acquired the assets of HRSI in 2003. I am trying to remove the lien against this vessel and was hoping you could help.

Below is my information:

Name =
Address =
Phone =

Full vehicle description and serial number = yr, make, model, VIN =

I hope this helps!

[b***@gmail.com]

I did this and it worked out almost perfectly and, not to mention, pretty quickly!

I sent the email to ***@us.hsbc.com and 6 days later I had a lien release from HSBC in my mailbox.

Unfortunately, even after explicitly asking them to include the letters "HRSI" in the lien release, the lien release didn't include anything about HRSI. The state I'm working with on the title (Alaska) requires documentation which ties the two banks together (even though it's a VERY easy Google find).

I feel like I'm kind of back at square one because when I called HSBC, they basically shrugged me off. I asked them for a "same as" letter and they didn't know anything about it (stating they were the same as HRSI).

Any advice?

[d***@gmail.com]

Post by b***@gmail.com
I did this and it worked out almost perfectly and, not to mention, pretty quickly!
Unfortunately, even after explicitly asking them to include the letters "HRSI" in the lien release, the lien release didn't include anything about HRSI. The state I'm working with on the title (Alaska) requires documentation which ties the two banks together (even though it's a VERY easy Google find).
I feel like I'm kind of back at square one because when I called HSBC, they basically shrugged me off. I asked them for a "same as" letter and they didn't know anything about it (stating they were the same as HRSI).
Any advice?

They have sent me the same as letter and it seems like something they print a generic one for everybody. If you email me i can make a scan for you.

[c***@gmail.com]

what was the email address you emailed to get your title released? Its saying the email ***@us.hsbc.com is no longer valid.

[b***@gmail.com]

titles @ us.hsbc.com (no spaces)

[j***@gmail.com]

Would you be able to send me one of those scans documents see if it can help me out been stressing over the Lien release for a year already thank you.

[Kim Brady]

I just spoke w/ Capitol One. They are the holders of all old HSBC accounts. Fax them a request for title lien release to 800-695-1772. You will need
1. a Cover sheet stating what you need and including your name, address, and phone number.
2. Copies of the registration and anything else you can find such as bill of sale, pay off receipt, old HRSBC account number, etc...
Best wishes

[Dr. Nick Viscusi]

Post by d***@gmail.com

Post by b***@gmail.com
I did this and it worked out almost perfectly and, not to mention, pretty quickly!
Unfortunately, even after explicitly asking them to include the letters "HRSI" in the lien release, the lien release didn't include anything about HRSI. The state I'm working with on the title (Alaska) requires documentation which ties the two banks together (even though it's a VERY easy Google find).
I feel like I'm kind of back at square one because when I called HSBC, they basically shrugged me off. I asked them for a "same as" letter and they didn't know anything about it (stating they were the same as HRSI).
Any advice?

They have sent me the same as letter and it seems like something they print a generic one for everybody. If you email me i can make a scan for you.

[Dr. Nick Viscusi]

Post by d***@gmail.com

Post by b***@gmail.com
I did this and it worked out almost perfectly and, not to mention, pretty quickly!
Unfortunately, even after explicitly asking them to include the letters "HRSI" in the lien release, the lien release didn't include anything about HRSI. The state I'm working with on the title (Alaska) requires documentation which ties the two banks together (even though it's a VERY easy Google find).
I feel like I'm kind of back at square one because when I called HSBC, they basically shrugged me off. I asked them for a "same as" letter and they didn't know anything about it (stating they were the same as HRSI).
Any advice?

They have sent me the same as letter and it seems like something they print a generic one for everybody. If you email me i can make a scan for you.

Can you send me a copy of the same as letter. Hopefully california DMV will accept this. Thanks, Nick

[Richard Hickson]

Post by Dr. Nick Viscusi

Post by d***@gmail.com

Post by b***@gmail.com
I did this and it worked out almost perfectly and, not to mention, pretty quickly!
Unfortunately, even after explicitly asking them to include the letters "HRSI" in the lien release, the lien release didn't include anything about HRSI. The state I'm working with on the title (Alaska) requires documentation which ties the two banks together (even though it's a VERY easy Google find).
I feel like I'm kind of back at square one because when I called HSBC, they basically shrugged me off. I asked them for a "same as" letter and they didn't know anything about it (stating they were the same as HRSI).
Any advice?

They have sent me the same as letter and it seems like something they print a generic one for everybody. If you email me i can make a scan for you.

Can you send me a copy of the same as letter. Hopefully california DMV will accept this. Thanks, Nick

FYI - i had the same problem with my yamaha atv - but here in WA. I had the notarized letter from HSBC and Capital one, but nothing from HRSI. I went to the FDIC web site and printed off the details (look for bank find) and took that to the DMV - bring a phone with the link so they can look it up if they don't want to. There is a tab, "history" that explains how HRSI became HSBC then closed which was taken over by Capital one. hope this helps someone out there. Federal documentation should suffice for that link. The rest you have to get from Capital one which others have given the links/numbers to. https://research2.fdic.gov/bankfind/detail.html?bank=32921&name=HRSI%2C%20National%20Association&searchName=HRSI%2C%20NATIONAL%20ASSOCIATION&searchFdic=&city=&state=&zip=&address=&searchWithin=&activeFlag=&searchByTradename=false&tabId=2

[Marni Sotelo]

Post by Dr. Nick Viscusi

Post by d***@gmail.com

Post by b***@gmail.com
I did this and it worked out almost perfectly and, not to mention, pretty quickly!
Unfortunately, even after explicitly asking them to include the letters "HRSI" in the lien release, the lien release didn't include anything about HRSI. The state I'm working with on the title (Alaska) requires documentation which ties the two banks together (even though it's a VERY easy Google find).
I feel like I'm kind of back at square one because when I called HSBC, they basically shrugged me off. I asked them for a "same as" letter and they didn't know anything about it (stating they were the same as HRSI).
Any advice?

They have sent me the same as letter and it seems like something they print a generic one for everybody. If you email me i can make a scan for you.

Can you send me a copy of the same as letter. Hopefully california DMV will accept this. Thanks, Nick

FYI - i had the same problem with my yamaha atv - but here in WA. I had the notarized letter from HSBC and Capital one, but nothing from HRSI. I went to the FDIC web site and printed off the details (look for bank find) and took that to the DMV - bring a phone with the link so they can look it up if they don't want to. There is a tab, "history" that explains how HRSI became HSBC then closed which was taken over by Capital one. hope this helps someone out there. Federal documentation should suffice for that link. The rest you have to get from Capital one which others have given the links/numbers to. https://research2.fdic.gov/bankfind/detail.html?bank=32921&name=HRSI%2C%20National%20Association&searchName=HRSI%2C%20NATIONAL%20ASSOCIATION&searchFdic=&city=&state=&zip=&address=&searchWithin=&activeFlag=&searchByTradename=false&tabId=2

[Deana Foster]

Post by Dr. Nick Viscusi

Post by d***@gmail.com

Post by b***@gmail.com
I did this and it worked out almost perfectly and, not to mention, pretty quickly!
Unfortunately, even after explicitly asking them to include the letters "HRSI" in the lien release, the lien release didn't include anything about HRSI. The state I'm working with on the title (Alaska) requires documentation which ties the two banks together (even though it's a VERY easy Google find).
I feel like I'm kind of back at square one because when I called HSBC, they basically shrugged me off. I asked them for a "same as" letter and they didn't know anything about it (stating they were the same as HRSI).
Any advice?

They have sent me the same as letter and it seems like something they print a generic one for everybody. If you email me i can make a scan for you.

Can you send me a copy of the same as letter. Hopefully california DMV will accept this. Thanks, Nick

FYI - i had the same problem with my yamaha atv - but here in WA. I had the notarized letter from HSBC and Capital one, but nothing from HRSI. I went to the FDIC web site and printed off the details (look for bank find) and took that to the DMV - bring a phone with the link so they can look it up if they don't want to. There is a tab, "history" that explains how HRSI became HSBC then closed which was taken over by Capital one. hope this helps someone out there. Federal documentation should suffice for that link. The rest you have to get from Capital one which others have given the links/numbers to. https://research2.fdic.gov/bankfind/detail.html?bank=32921&name=HRSI%2C%20National%20Association&searchName=HRSI%2C%20NATIONAL%20ASSOCIATION&searchFdic=&city=&state=&zip=&address=&searchWithin=&activeFlag=&searchByTradename=false&tabId=2

This is still happening. It took some time but thanks to this thread, I was able to get a title for the bike I purchased back in October. The original owner didn't realize that they hadn't sent her the title release and it was only after I went to the DMV, that I even looked at the front of the title. Needless to say, I paniced. Headed to the DMV today with the Letter from Capitol One (notarzied) and the FDIC History just in case.

[Tim McFall]

Post by Dr. Nick Viscusi

Post by d***@gmail.com

Post by b***@gmail.com
I did this and it worked out almost perfectly and, not to mention, pretty quickly!
Unfortunately, even after explicitly asking them to include the letters "HRSI" in the lien release, the lien release didn't include anything about HRSI. The state I'm working with on the title (Alaska) requires documentation which ties the two banks together (even though it's a VERY easy Google find).
I feel like I'm kind of back at square one because when I called HSBC, they basically shrugged me off. I asked them for a "same as" letter and they didn't know anything about it (stating they were the same as HRSI).
Any advice?

They have sent me the same as letter and it seems like something they print a generic one for everybody. If you email me i can make a scan for you.

Can you send me a copy of the same as letter. Hopefully california DMV will accept this. Thanks, Nick

Can you send me a copy of the same as letter please. ***@mcfall.org

[Tim McFall]

Post by d***@gmail.com

Post by b***@gmail.com
I did this and it worked out almost perfectly and, not to mention, pretty quickly!
Unfortunately, even after explicitly asking them to include the letters "HRSI" in the lien release, the lien release didn't include anything about HRSI. The state I'm working with on the title (Alaska) requires documentation which ties the two banks together (even though it's a VERY easy Google find).
I feel like I'm kind of back at square one because when I called HSBC, they basically shrugged me off. I asked them for a "same as" letter and they didn't know anything about it (stating they were the same as HRSI).
Any advice?

They have sent me the same as letter and it seems like something they print a generic one for everybody. If you email me i can make a scan for you.

Can you send me a copy of the letter? Thanks. ***@mcfall.org

[d***@gmail.com]

Post by l***@gmail.com

Post by d***@gmail.com

Post by w***@gmail.com
It worked for me and took about 9 days from faxing in to receiving letters. I called 800-252-5265 and it was automated and said Yamaha credit card company but I asked for “agent” and got a Capitol One rep. Told him what I needed and he advised to fax a letter to 800-695-1772 and include name, current address, phone number, VIN# and a registration or some dmv printout of vehicle. If new owner also include sales document or bill of sale. Here is basically exactly what I faxed.
Date
Attn: Titles Dept
4851 Cox Rd
Glen Allen, VA 23060
Hello, this is a request for a “same as letter” stating Capitol One is the same as HRSI and a “lien release letter”. Name and vehicle info below and a Dmv document to follow. Please send to
Name
Address
City state zip
Phone
VIN #
There is really no reason to call first except to verify this info. Hope it works for you too,
Good day and God Bless

I have gotten in contact with the bank and they are asking me to also provide an account number. I have no number that i can give from HSRI or Capitol one, have you encountered the same problem?

To Whom It May Concern,
In (yr) I purchased a Sea Doo and financed it with HRSI. HSBC acquired the assets of HRSI in 2003. I am trying to remove the lien against this vessel and was hoping you could help.
Name =
Address =
Phone =
Full vehicle description and serial number = yr, make, model, VIN =
I hope this helps!

I have received my release and a same as letter from HSBC Thank you very much !!! If you are having trouble try this method!

[p***@gmail.com]

Yes trying to find out who got my title to my property so we can pay off !!!...

[j***@gmail.com]

Does anyone know how to get in touch with HRSI in
Elmhurst, IL???? or any other branch???
They have my title on my seaDoo and I need them to sign off
as it has been paid for over three years. I cannot get the title
until they sign a release.
Can anyone help, I do not have those payment statements or
any documentation from them anymore.
Dream718

CONTACT CAL EZ THEY ARE THE BEST IN HELPING !!! 7146359160

[r***@gmail.com]

Does anyone know how to get in touch with HRSI in
Elmhurst, IL???? or any other branch???
They have my title on my seaDoo and I need them to sign off
as it has been paid for over three years. I cannot get the title
until they sign a release.
Can anyone help, I do not have those payment statements or
any documentation from them anymore.
Dream718

here is a 2020 update under COVID-19 "i just called to say"

Titles department
PO box 31276
salt lake city UT 84130-1276

FAX - 877-326-9336

include name current address phone number - include date of birth - last 4 of social if you do not have a bill of sale. and VIN of vehicle. provide registration - papers..

[l***@gmail.com]

Does anyone know how to get in touch with HRSI in
Elmhurst, IL???? or any other branch???
They have my title on my seaDoo and I need them to sign off
as it has been paid for over three years. I cannot get the title
until they sign a release.
Can anyone help, I do not have those payment statements or
any documentation from them anymore.
Dream718

[l***@gmail.com]

Does anyone know how to get in touch with HRSI in
Elmhurst, IL???? or any other branch???
They have my title on my seaDoo and I need them to sign off
as it has been paid for over three years. I cannot get the title
until they sign a release.
Can anyone help, I do not have those payment statements or
any documentation from them anymore.
Dream718

This exact same thing is happening to me. Did you ever get this straightened out? Any advice? I never had a lien, I paid cash for mine. I know this is an old post but if you get this I would appreciate any help.

[b***@gmail.com]

Post by l***@gmail.com

Does anyone know how to get in touch with HRSI in
Elmhurst, IL???? or any other branch???
They have my title on my seaDoo and I need them to sign off
as it has been paid for over three years. I cannot get the title
until they sign a release.
Can anyone help, I do not have those payment statements or
any documentation from them anymore.
Dream718

This exact same thing is happening to me. Did you ever get this straightened out? Any advice? I never had a lien, I paid cash for mine. I know this is an old post but if you get this I would appreciate any help.

What HAVE you done so far?

[l***@gmail.com]

Post by b***@gmail.com

Post by l***@gmail.com

Does anyone know how to get in touch with HRSI in
Elmhurst, IL???? or any other branch???
They have my title on my seaDoo and I need them to sign off
as it has been paid for over three years. I cannot get the title
until they sign a release.
Can anyone help, I do not have those payment statements or
any documentation from them anymore.
Dream718

This exact same thing is happening to me. Did you ever get this straightened out? Any advice? I never had a lien, I paid cash for mine. I know this is an old post but if you get this I would appreciate any help.

What HAVE you done so far?